Privacy

Last Updated: 24 February 2025 

This Privacy Policy explains how Therapy Pro collects, uses, and protects your personal information when you visit our website. Therapy Pro is committed to protecting your privacy and complying with the Australian Privacy Act 1988. 

For any questions regarding this statement or Therapy Pro’s privacy practices, please contact us at [email protected] 

1. Information We Collect

We may collect personal information that you provide directly to us through online forms, email communication, or other interactions with our website. This includes: 

  • Name and surname 
  • Postal address 
  • Telephone and facsimile numbers 
  • Email address 
  • IP address (for systems administration and troubleshooting) 
  • Demographic information (for user profiling in aggregate form) 

Additionally, we collect automated data through cookies, tracking pixels (such as the Meta Pixel), and other similar technologies.

2. Use of Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and other similar technologies to improve your browsing experience, analyse website traffic, and serve personalised advertising. These technologies may collect data about: 

  • Your device and browser type 
  • Pages visited and time spent on the website 
  • Your interactions with our website content 
  • Referral sources (how you found our website) 

We may use this data for: 

  • Improving website functionality and user experience 
  • Delivering targeted advertising  
  • Analysing website traffic and performance 

Opting Out of Cookies & Tracking 

You can manage or disable cookies through your browser settings. Additionally, you can opt out of personalised advertising by adjusting your settings on: 

  • Facebook Ad Preferences: https://www.facebook.com/adpreferences/ad_settings 
  • Google Ad Settings: https://adssettings.google.com/ 

If you disable cookies, some website features may not function properly. 

3. How We Use Your Information

We collect and use your information for the following purposes: 

  • To provide you with relevant information about our services 
  • To personalise your experience on our website 
  • To perform statistical analyses and measure website traffic 
  • To send you updates, newsletters, or promotional materials (only with consent) 
  • To recognise returning visitors and optimise our advertising efforts

4. Data Sharing & Third-Party Services

We do not sell, rent, or share your personal information with third parties, except in the following circumstances: 

  • Third-party service providers: We may share data with trusted third parties that help us with website analytics, advertising, and business operations (e.g., Google, Meta, and email marketing platforms). 
  • Legal compliance: We may disclose information if required by law or in response to a legal request. 

We ensure that third parties comply with Australian privacy laws and have data protection measures in place.

5. Your Rights & Opt-Out Options

You have the right to: 

  • Request access to the personal information we hold about you 
  • Request correction of any inaccurate data 
  • Disable tracking cookies through your browser or opt-out settings 

If you wish to have your data removed from our systems, please contact us at [email protected]

6. External Links & Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.

7. Updates to This Privacy Policy

We may update this policy periodically to reflect legal requirements or changes in our practices. Any updates will be posted on this page with a revised “Last Updated” date. 

For further information, please contact us at [email protected]